Wise Words: Give Your Customers a Place To Talk, Or Someone Else Will
July 13, 2009
Today, we offer a link to a very wise friend of AdSymetrix who has some timely advice for Smart Marketers who are skeptical about social media and using the Internet for anything more than just having an online presence.
His article, “Give Your Customers a Place To Talk, Or Someone Else Will”, talks specifically about ways that companies can provide tools to their customers to talk about their products and services. If you’re in business to stay in business, you already know how happy customers help you grow. Steve’s article should give you a bit of insight into ways that you can use various media tools to help make your happy customers more vocal. (As well as giving your not-so-happy customers a place to vent and solve their problems).